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FAQ - Frequently Asked Questions
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| 1. | I am sending MM 2.0 Backups to users with MM 1.4 and they are restoring the backup and receiving the message "Not a valid password". Why is this happening ?
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| Only version 1.4Qe can open an MM 2.0 database. 1.4 users need to download the latest and last free update 1.4Qe directly from http://www.hy-tekltd.com/Updates/swmmupdt.zip. They should Save the swmmupdt.zip file to c:\hy-sport. Then they start MM 1.4 and after getting to the Main Screen, they click File / Install Update to install the latest 1.4Qe update by double clicking on the swmmupdt.zip file that they just downloaded from our web site. If they cannot download the update, they can buy a replacement CD for $10 plus $7 Fed Ex (US and Canada). Or they can upgrade to MM 2.0 for $189. They can contact HY-TEK sales at 866-456-5111 from 9 AM to 5 PM Eastern.
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| 2. | A 1.4 user went to his Run screen and the command buttons in the middle of the screen have disappeared. What do I tell them ?
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| This means their 1.4 version is several years out of date. Just have them follow the steps in #1 above to update to the latest and last free update 1.4Qe.
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| 1. | My Admin person at my school installed MM for me. I am logged in as a non-Admin user and when I run MM, it gives me errors about not having permission to open certain files. What can I do ?
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| This means you do not have rights to alter files in certain folders that MM needs. The Admin user must give rights to you as a user to alter files in c:\hy-sport and all folders under c:\hy-sport. The Admin must also give you rights to the database folder c:\swmeets and also c:\realtime and c:\hy-wire if doing real-time results to the web or if running HY-WIRE. To give you rights, the Admin must log on, use Windows Explorer and right click on the folders mentioned and give the appropriate user rights to these folders.
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| 1. | I am in an 8 lane pool and the seeding is assigning the entries to lanes 1 to 6. How do I get MM to seed the entries in 8 lanes ?
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| First go to File / Purge / Reset Event Results and Seeding. Select all events and click Reset. This will erase the seeding, but leave the entries intact. Now go to Setup / Options / Global and check the boxes next to "Change number of lanes for all Prelim Rounds to:" and "Change number of lanes for all Prelim Rounds to:". Enter 8 in both text boxes next to these statements and then click Ok. This will change all events to 8 lanes. You could also edit each event individually and change the lanes one at a time, but the global method is much faster.
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| 1. | My MM results are supposed to be for a Yards course, but when exporting the results from MM and importing into TM, the results are showing up as Short Course Meters times ?
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| This means the course was incorrect in MM for either the Meet Setup or for the Sessions. Changing the meet course in the Meet Setup will not solve the problem. To correct the course for results, the course for each session must be corrected. If there are no sessions, create a session with the wrong course and add all events to the session. Then edit the session and change the course to the correct course and MM will ask if you want the results changed to the new course. Answer yes, export the results to TM again, and import the new file into TM while checking the TM box to overwrite duplicates. If sessions were already setup, correct the course, answer Yes to the question about changing the results and re-export from MM and import into TM.
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| 1. | A 14 team conference championship wants to score the meet as an overall 14 team meet (1-16th place) as well as a two seven team divisional meet (1-16th place). How do I do this ?
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| Run the meet as a normal 14 team meet with no divisions. After the meet is over or at the end of each day, use one of the two processes below to get the separate divisional scores:
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| 1) Assign each of the teams to one of two regions and list their score totals using the actual points awarded during the meet with no changes to those points. To do this, use Setup / Division/Region Names, pick Regions and enter a name for each division (edit the Northeast, etc to be just the two you want). Assign the correct Region Name to each team by editing each team from the Teams/Schools Menu. During or at the end of the meet, go to Reports / Scores and for Grouping, choose By Region. Select your events and create the scores. You will get the two sets of team scores.
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| 2) Re-score the meet so that there are two sets of 1st thru 16th. To do this, use Setup / Division/Region Names, pick Divisions and enter a name for each division (edit JV and Varsity to be just the two you want). Assign the correct Division to each team by editing each team from the Teams/Schools Menu. At the end of the meet or at the end of each session, print your normal scores. To get the Division scores, go to Setup / Meet Setup and change the Meet Type to Divisions by Teams. Go to the Run Menu and click Re-Score at the top of the Run to re-score the entire meet as Divisions by Teams. Go to Reports / Scores and for Grouping, choose By Division. Select your events and create the scores. You will get the two sets of team scores. To return the meet to standard scoring, go back to Setup / Meet Setup and change the Meet Type to Standard. Go to the Run Menu and click Re-Score at the top of the Run to re-score the entire meet back to the standard scoring.
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| 1. | How do I set up a meet where event 1 is the girls 11-12 100 free with a qualifying time of faster than or equal to the A time standard and event 2 is the girls 11-12 100 free with a qualifying time of slower than the A time standard ?
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| This requires that you use Custom Qualifying Times from within the Time Standards Menu. Add or import the A time standards using the Time Standards Menu. Check the box for Custom Qualifying Times. For event 1, enter A in the cell for = or Faster. For event 2, enter A in the cell for Slower Than. Click Here for more examples.
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| 1. | How do I create a pdf of the Meet Program ?
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| You can export any MM report to PDF if you have a purchased version of Adobe Acrobat installed on your computer or if you have downloaded another type PDF Distiller. Click here for exact details.
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